Product may be returned for any reason within 30 days of original purchase. In order to request a refund, contact Ventis Customer Service at 1800 802080 or email accounts@ventis.com.au 

Product has to be returned to Ventis Pty Ltd, C10 5-7 Hepher Road, Campbelltown NSW 2560 in original packaging and in unused order to be able to be eligible for a refund.

Reimbursement will be issued within a period of 30 days of receipt and will be issued in the same manner as the original payment method.

If the product was purchased directly from a Ventis Distributor, the refund must be processed by that Distributor. The product must be returned along with the original invoice to the Distributor who will refund the product purchase price. If the product was purchased directly from Ventis Pty Ltd, the refund will be processed by Ventis Pty Ltd