Your order will be dispatched after 12/01/2026, as we are closed until then.
Shipment And Returns Policy
Order Processing and Shipment
All in-stock items are shipped within 24 to 48 hours from date of purchase. Orders placed on Friday will be processed and shipped the following Monday.
Standard Delivery: Our standard delivery service for the Aramex, Australia Post or FedEX
Standard delivery times are as follows:
Australia: 1-2 business days from the date of shipment.
Returns
Product may be returned for any reason within 30 days of original purchase. In order to request a refund, contact Ventis Customer Service at 1800 802080 or email accounts@ventis.com.au
Product has to be returned to Ventis Pty Ltd, 35 / 62 Turner Road, Smeaton Grange NSW 2567 in original packaging and in unused order to be able to be eligible for a refund.
Reimbursement will be issued within a period of 30 days of receipt and will be issued in the same manner as the original payment method.
If the product was purchased directly from a Ventis Distributor, the refund must be processed by that Distributor. The product must be returned along with the original invoice to the Distributor who will refund the product purchase price. If the product was purchased directly from Ventis Pty Ltd, the refund will be processed by Ventis Pty Ltd
Transform your home with cleaner, fresher air and energy-efficient ventilation solutions. Let us help you create a healthier, more comfortable living space.
Company
How Can We Help You
© 2026 Ventis. All Rights Reserved. | Privacy Policy | Terms & Conditions | Refund Policy
Designed by
